Refunds are handled from the Entry Detail screen.

If an entry has a status of Paid, it will also display a Refund Payment button in the Payment Details section of the entry detail. Clicking that button will initiate the refund process within your Satispay account, and the entry will be updated with details about the refund.

Customers will be notified in real time of the refund with a message in their Satispay application.

Last modified: June 29, 2021